Student Support Services
Aspen University has a commitment to the educational goals of a regional, national, and international student population. Aspen University strives to create an environment that fosters a supportive and caring learning community and the University makes every attempt to meet the needs of our diverse students through various programs designed to enhance the experience of all students.
Academic Advising
Aspen University has dedicated, advising staff members who work with each student to help support the student’s success at the University. An Academic Advisor is assigned to each student upon acceptance into the University. This approach provides students with an available point of contact for academic and administrative direction. The advisor assists the student with course scheduling/registration, developing a degree-completion plan, and clarifying University policies and procedures. Academic Advising resources can be found online on the Aspen's Student Success webpage. Students can reach their Academic Advisor via email at advising@aspen.edu or by scheduling an appointment with their Advisor via the link in the Student Portal.
Accessibility Services
Aspen University is committed to embracing diversity in all forms. The Office of Accessibility can help if a student requires reasonable accommodation during their coursework because of a disability, religious observations, temporary conditions, and pregnancy/postpartum status. Students seeking accommodations for coursework or who are in need of support resources can visit the Accessibility and Accommodations section of the Academic Catalog or view Aspen's Accessibility Services webpage. This page provides the forms and instructions for submitting reasonable accommodation requests. It also provides links to crisis centers and helplines for students experiencing a crisis situation. Students can email accessibility@aspen.edu for questions regarding accommodations.
Alumni Services
As a graduate of Aspen University, alumni are entitled to valuable benefits including discounts on subsequent degree programs and access to online social communities such as Facebook and LinkedIn. Questions regarding Alumni Services can be directed to alumni@aspen.edu.
Career Services
Aspen University does not guarantee employment to any applicant as a condition of their application, acceptance, or attendance in any program. Aspen University also offers an online Career Resources site; the resources provided include job sites, resume and cover letter samples, interview tips, and utilizing social media sites. Students are also able to submit their resume to be reviewed and critiqued by the Alumni and Career Services department.
Commencement Ceremony
Aspen University holds an annual commencement ceremony. Eligible students are notified via email of the location and date of the ceremony. Visit our graduation website to learn about any upcoming events and to view programs and videos from previous commencement ceremonies.
Faculty Services
Aspen University’s faculty are dedicated to providing an inclusive and supportive learning environment for our students. Our faculty webpage provides an overview of our faculty’s commitments to students as well as links to peer-reviewed journal articles written by our faculty.
Financial Coaching
Aspen University’s Student Finance department provides financial coaching for all new students within days of being accepted. A Student Finance team member will provide detailed information about Aspen University payment options to ensure students choose the payment method that best fits their needs. The Student Finance Office is available to communicate with students regarding financial concerns, information including processing invoices and reimbursements, and financial coaching. Students can reach Student Finances at studentfinance@aspen.edu.
Honors Society
Aspen University recognizes the extraordinarily high academic achievements and leadership of our outstanding students in the Delta Epsilon Tau National Honor Society. To recognize the academic achievements of students who study at a distance, Aspen University joined the Delta Epsilon Tau Honor Society, successfully establishing our Alpha of Arizona Chapter. Students eligible for the honor society are notified at the time of their degree conferral. All students within the Delta Epsilon Tau Honor Society have graduated with a minimum of a 3.5 GPA, actively participated in Aspen University activities, and demonstrated leadership and a commitment to distance education and learning.
Aspen University also participates in the Sigma Theta Tau Nursing Honor Society and the National Society of Leadership and Success.
New Student Orientation
Aspen University’s Academic Advisors provide individualized orientations for all new students. When registering for their first course, students will schedule a New Student Orientation through their Student Portal. During the New Student Orientation, the assigned Academic Advisor walks the student through the Brightspace D2L Classroom to help them learn to navigate the online classroom, familiarize them with course expectations, and cover important university policies and procedures.
Ordering Official Transcripts and Verifying Enrollment or Degrees Earned
Students may request official transcripts by completing an official transcript request through the National Student Clearinghouse. Students may download their unofficial transcripts via the Student Portal at any time. Students and employers can visit www.degreeverify.org to request verification of student enrollment or earned Aspen University degrees.
Student ID Cards
Students may request a Student ID Card by emailing verifications@aspen.edu. A photo must be included with the request. The photo must be a full-face, front-view, head shot with a plain background. No photos using filters will be accepted. Student ID cards are mailed to the physical address the student has on file with the University.
Student Portal
Aspen University students use the Student Portal as a self-service resource center. The Student Portal provides one location for students to view their individualized program curriculum plan and payment history and financial obligations. Additionally, the Student Portal allows students to do the following:
- Schedule a New Student Orientation
- Contact their Academic Advisor
- Register for courses
- View course descriptions and textbook information
- Make payments online
- Download copies unofficial transcripts or request a copy of official transcripts
- View their financial aid award information
- Generate financial receipts
- Update contact information
- Submit feedback
- Submit student forms such as a Leave of Absence or Course Extension Request
Student Success
Aspen University offers an online Student Success website that is designed to offer students 24/7 support. Resources include departmental contact information, links to schedule an appointment with an advisor, registration help, and technical support. Additionally, Aspen University has programmatic lounges, a Student Resource Center, and a Center for Graduate Studies with student resources, located within the D2L Classroom. Students are encouraged to check out the resource videos on Aspen University's YouTube page or to follow Aspen University on Facebook, Instagram, or LinkedIn for tips, information, and announcements.
Website
Aspen University’s website, www.aspen.edu, provides students with up-to-date information about academic offerings and student events.