Payment Policy

Delinquent accounts will be sent to an external collection agency.

The University may report information to credit bureaus. Late payments, missed payments or other defaults on your account may be reflected in your credit report. If you believe we have reported inaccurate information about this Agreement to a consumer reporting agency, or if you believe you have been a victim of identity theft in connection with this Agreement, you may notify the consumer reporting agency or write to us to the address below or at another customer service address that we may provide you in writing.

Aspen University
Attention: Credit Reporting Disputes
4605 E. Elwood St., Suite 300
Phoenix, AZ 85040

You must include the following in your letter:

your name and the Agreement number;
identification of the specific information that is in dispute;
an explanation of the basis for the dispute;
supporting documents that substantiate the basis for your dispute.