Policy and Procedure Manual

302-3 Diplomas, Transcripts, and Other Documents

Title: Diploma, Transcripts, and Other Documentation
Owner: Registrar
Last Update/Revised: 07/31/2024

Policy: Diplomas are printed and mailed after all academic requirements to complete the student's degree have been completed, and the student's degree has been conferred. Aspen University utilizes a third party servicer, Jostens, for diploma printing and shipping. Jostens is also the the provider for Aspen University's commencement regalia and diploma frames (additional, optional purchases at the student's expense). Diplomas are sent to the address of record approximately 6-8 weeks after the degree has been awarded; diplomas may take longer to arrive for students who live outside of the United States.

Students may request official transcripts by completing an official transcript request through the National Student Clearinghouse webpage. Students may download their unofficial transcripts via their Student Portal at any time.

Students that require documentation and/or proof of enrollment or degrees earned other than transcripts may request that information through the National Student Clearinghouse's DegreeVerify service.

Purpose: The purpose of this policy is to disclose to students and employees how to request documents and transcripts from the university.